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AF12995 – Travel Consultant (After Office Hours Consultant) x2 | Al-Futtaim Travel

:: About the Business:

Al Futtaim Travel, part of the Al Futtaim Group of Companies, offers travel consulting services in the leisure and corporate markets from multiple outlets in Dubai. Our leisure business caters for all market sectors.

:: About the Job:

We are currently looking to recruit two experienced Travel Consultant (After Office Hours Consultant) to join our Al-Futtaim Travel team in Dubai.

Responsibilities:

Working on the out of hours team hours ranging from 5pm to 8am, 6 days a week
Working on multi GDSs including flights, car hire, hotels etc
Making amendments to bookings, dealing with cancellations, problems, flight delays, changes etc.

:: About You:

To apply for this role you must have the following skills, qualifications and experiences:

Business travel consultant experience, ideally multi GDS
Able to work night shifts is a must
Strong market airfares calculation reissues experience
Problem solving skills
Dealing with over 60 clients
Fluency in verbal/written English & Excellent communication skills
Minimum three years frontline operational experience in the Travel industry, preference to experience in the U.A.E
IATA certification and Knowledge of World Geography
Good computer skills
Business & financial awareness and good customer service skills

:: Company Profile:

Business Unit:	Services
Country:	United Arab Emirates
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AF12649 – National Sales Manager – Motorcycles | Al Futtaim Honda

:: About the Business:

Honda is one of the UAE’s most popular automotive brands and enjoys a presence here dating back to the 1970’s when it was introduced by the Al-Futtaim family. Honda’s presence in the market has grown considerably, aided of course by excellent products – a car for every occasion, motorcycles, marine motors and other power products to make lives easier. We are the sole distributor for all Honda products in the UAE and our nationwide network of showrooms cover the country to enable everybody to experience and enjoy the Honda range of products easily and conveniently

:: About the Job:

The National Sales Manager – Motorcycles is fundamentally accountable for all Sales functions across the UAE reporting to the Operations Manager MCPP. Moreover, as a senior member of the team, strive to reinvigorate and reinvent the business by way of adopting SMART objectives. To be seen as an inspirational and self-motivated leader and a strong advocate of employee and customer delight with openness and full transparency. A member of cross functional committees that shares best practice and subscribes to value adding initiatives amongst their peers.

The main duties and responsibilities will include:

Achieve budgeted sales volumes, gross margin and net profit levels – Honda Motorcycles

In line with the business strategy and directly with the Branch Sales Executives, ensure that programmes and controls are in place to achieve the calendared budgets.
Ensure that incentive schemes are motivational and in line with group policy and budget. Quarterly reviews are essential in order to measure success.
Develop/ Maintain Strategic Pricing model to enable sales to achieve volume and GM objectives
Develop Tactical Marketing campaigns to ensure that the business objectives are achieved

Supply Chain

Maximise efficiency between vehicle ordering and invoicing to reduce the stock holding days to match the strategic/ tactical plan
Order units to minimise the stock days based upon the seasonality & volume figures defined by the Sales Planning Committee

Value Chain

Minimise financial exposure within the value chain

Staffing levels, HR and Training activities

Ensure that correct levels of the right calibre of staff in line with budget are recruited across defined areas of responsibility.
Provide on-going training, coaching and development support.
Manage and motivate staff to ensure morale is high and objectives achieved.
Ensure at all times product knowledge of sales team is excellent.
Take relevant action as required to performance manage staff.

Sales CSI

Ensure that the Sales Operation achieve the CSI result in line with the strategic objective
Ensure each team member has a permanently active individual CSI improvement plan

Budgeting and Planning

Produce stretching yet realistic budgets for the Motorcycles Sales to ensure continuous development and improvement of the business.

Facilities Development

Ensure that the vehicle branch network is maintained properly in line with Al Futtaim and Honda CI principals.
Recommend additional facilities with relevant cost/benefit analysis as and when required.

Manage stock levels

Maintain in line with budgeted levels to support sales plans.
Review actions as required to manage stock levels proactively.
Maintain optimum Display & Demonstrator stocks in order to achieve the budgets and targets set.
Conform to credit polices stipulated within the DOA.

:: Skills and Experience:

The selected candidate will have the following education, skills and experience:

Bachelors’ Degree
10 years of Sales experience of which 5 years as a Senior Manager within in a related field.
Passionate about Motorcycles.
Bike riding experience will be an added advantage.
Financial Accounting – fully conversant with profit & loss.
Excellent communication skills.
Excellent leadership skills,
Excellent negotiation skills.
Proven problem solving and decision making.
Able to employ and track KPI’s across the business.
Possesses good analytical skills.
Team leadership & communication skills.
Able to attract, motivate and develop a multi-cultural workforce.
Strategic thinker & visionary.
Customer service orientated.

:: Company Profile:

Business Unit:	Automotive
Country:	United Arab Emirates
Apply :

AF13077 – Management Accountant | Retail Corporate Office

Retail

:: About the Business:

Al-Futtaim’s Retail Division holds a stable of world class brands operating in buoyant markets with huge growth prospects. Some of our brands are Marks & Spencer, Toys R Us, and IKEA as well as Robinsons with a range of smaller brands selected for their appeal to the markets in which we operate. We currently operate our Retail outlets across the Middle East and in South East Asia.

We have enjoyed phenomenal success throughout the UAE, Egypt and GCC countries. We are in the final stages of outline planning for massive growth and need to prepare for the next phase of this program.

:: About the Job:

We are currently seeking an experienced finance professional for the role of Management Accountant. Reporting to the Finance Manager, the job holder would be focus on following areas:

Financial Accounting: Assist in management of company accounts & financials
MIS and Reporting: Support in Preparation of monthly Accounts (B/S, P&L, Cash flows etc.) Preparation of MIS in concise manner to reflect the business performance for the reporting period to assist in decision making process.
Budget / Reviews & Compliance: Assist in Budget preparation / Budget Review & Manage ERP requirements of the Group through ensuring compliance to consolidation requirements (Budget / Actual performance)
Monthly Closing: Monthly accounts closing / provision review, GL review & perform related process in the system.
Capex & Fixed Assets: Track the Capex spends & ensure capitalization is complete in time.
Customer Service: ensure that timely and qualitative information to various departments as per business requirement.
Review critically various financial / non financial information capturing process to identify scope for improvement / automation.
Participate in projects as and when required.

:: About You:

Experience / Skill Set:

The ideal candidate will have:

Good Understanding of accounting Practice and ERP system ( SAP / BPC / BI preferred).
Sound knowledge of MS Office (Advanced skills Excel / PPT preferred)
Good interpersonal & organization skills
3 – 5 years of finance experience in retail (preferred) / trading industry.
University degree in Accounting, professional qualification in Accounting would be advantage.
Analytical mind and good business acumen.

:: Company Profile:

Business Unit:	Retail
Country:	United Arab Emirates
Apply :

AF13177 – Sales Executive | Al Futtaim Honda

Automotive

:: The Company:

Honda is one of the UAE’s most popular automotive brands and enjoys a presence here dating back to the 1970’s when it was introduced by the Al-Futtaim family. Honda’s presence in the market has grown considerably, aided of course by excellent products – a car for every occasion, motorcycles, marine motors and other power products to make lives easier. We are the sole distributor for all Honda products in the UAE and our nationwide network of showrooms cover the country to enable everybody to experience and enjoy the Honda range of products easily and conveniently.

:: The Role:

We are currently looking to recruit experienced Sales Executives to work within our Honda operations in Dubai.

The primary focus of the role will be to achieve and exceed allocated unit sales targets, by ensuring maximum customer satisfaction.

Your main duties within the role include the following:

Achieve or exceed sales targets which can vary monthly
To retain maximum vehicle profit retention and sell vehicle add on accessories
To ensure 100% referral to Business Manager to maximise F&I and products
To maximise individual & team contribution of Customer Service Values in line with company expectation
Ensure all customer data is captured accurately and fully uploaded on to Fastrack
100% attendance and time keeping to ensure customers are dealt with throughout business opening hours
Adhere to all company rules and regulations
Build on and retain relationship with existing & conquest customers long term
Understand and fully implement Sales Process
Understand and achieve KPI’s
Sales Volume: Achieve and maintain the Company prescribed sales standards for his/her area of operation, which improves and maintains company and brand image and prestige
Business Objectives: Achieve or exceed the allocated sales target
Customer Satisfaction: Deliver excellent customer service, thereby ensuring maximum customer satisfaction and repeat sales
Company Sales and Prospecting Systems: Adhere to company sales and prospecting systems. Achieve or exceed the target on number of prospects logged which ensures achievement of Company’s business objectives and a larger customer/prospect base
Cash and Credit Control: Ensure that Company procedures are adhered to while handling cash and credit customers. This ensures safety of cash and minimal chances of any loss
Continuous Improvement and Development: Constantly improve and update knowledge, especially product range, features and benefits, general automotive industry and technical developments, market trends, competitor analysis, sales techniques and customer handling skills.

:: Skills and Experience:

The ideal candidate will have the following qualifications:

Hold a full, clean UAE driver’s license.
High school diploma or equivalent
Minimum 2 years’ experience in automotive industry
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Excellent knowledge of the structure and content of the English and Arabic language including the meaning and spelling of words, rules of composition, and grammar.
Managing one’s own time
Monitoring/Assessing performance of self
Understanding the implications of new information for both current and future problem-solving and

:: Company Profile:

Business Unit:	Automotive
Country:	United Arab Emirates
Apply :

AF13182 – Customer Relations Executive (x 3) | AF Motors HO

:: About the Business:

Al-Futtaim Automotive occupies the pre-eminent position of the largest distributor of automotive products in the Emirates, and leads the rapid development of automobile business in the UAE, while continuing to contribute to their brands worldwide growth.

Today, Al-Futtaim Automotive is synonymous with brands such as Toyota, Lexus, Honda, Jeep, Dodge, Chrysler and Volvo which enjoy undisputed leadership in the UAE in terms of the largest number of vehicles on the road. We also hold exclusive franchises for some of the world’s top automobiles and automotive products like Hino – Japan’s leading heavy-duty vehicle manufacturer, Toyo & Chen shin/ Maxxis tyres, GS & Panasonic batteries as well as the franchises for Hertz Rent-a-car – the world’s largest rental and leasing company and FAMCO heavy goods Machinery.

:: About the Job:

We are currently looking to recruit a highly enthusiastic Customer Relations Executive to join our team in Dubai. Reporting to the Call Centre Manager.

The department acts as the focal point to continuously promote the concept of CS among staff and upgrade the level of services offered by the Company. A close liaison is maintained between all departments and all personnel are involved in the process to create a “Quality Service Culture”. A close watch is kept on the services of the competitors and the company is kept ahead of the market. Every tool of communication is used to promote company’s competitive edge in its services. The Department lays down the basis for improving the quality of customer service in all departments, and creating customer loyalty – essential for the medium to long term success of the business.

Job Purpose:

To provide full support to Al Futtaim Motors customers and the customer relations team in the following:

1) Handling the initial customer complaint medium – call, walk-in, email, fax etc

2) Swift and sure handling of customer complaints in conjunction with the customer case managers

3) Maintaining the highest standards of call centre processes and protocols in line with TMC and international best practise (answer rate, abandon rates, speed of call resolution etc)

4) Close and sure follow up of all cases received either through first handling closure (inquiries) or through communication with customer case managers and the businesses.

5) Out-bound calls for CSI and other customer relations activities

6) Creating corporate trust based on integrity and fair handling of all enquiries and complaints

7) Providing relevant information in reports to the Call Centre Manager

Your main duties and responsibilities will include:

Handling in-bound and out-bound calls for customer complaints and CSI follow up
Simple complaint resolution and coordination with customer case managers for more difficult complaint resolution

:: About You:

To apply for this role you should have the following skills, experiences and qualifications:

Minimum Qualifications and Knowledge: High school or diploma graduate, basic technical understanding of automobiles

Minimum Experience: 2 – 3 years relevant experience (customer service agent in automotive, banking, finance, or technical experience with customer facing role in automotive industry)

Job-Specific Skills: English and another language skill (Arabic, Urdu, Hindi, Tagalog, Farsi etc) are essential. Technical knowledge of automobiles, negotiation and influencing skills

Behavioural Competencies : Calm and relaxed personality, conflict resolution, ability to think clearly under pressure, strong attention to detail, ability to follow up and ensure closure of cases.

:: Company Profile:

Business Unit:	Automotive
Country:	United Arab Emirates
Apply :

AF13168 – HR Analyst (Working & System Support) | Al-Futtaim Group HR

:: About the Business:

HR Connect operates in a shared service environment, a central unit providing HR related services to a user base size of 10,000 Employees, Managers & HR Business Partners in Al-Futtaim.

:: About the Job:

We are currently looking to recruit an experienced HR Analyst to work from our HR Shared Service Centre based in Dubai Festival City. Reporting to Team Leader – Working & System Support, you will be responsible for incoming requests from the business which are escalated by Tier 1 for various activities like Payroll transactions, renewals, loans, official letters to Banks & Consulates etc.

Your duties will include:

Show levels of expertise in a specific functional area (eg. HR processes, policies, transactions & etc)
Ensure data quality & accuracy are met at all time through “Right First Time” practice.
Communicate results to employees after having received confirmation that request is resolved.
Maintain up to date knowledge of policies and procedures within the Group.
Demonstrate proactive personal commitment to the adoption of new processes and working practices.

:: About You:

To apply for the role you should have the following skills, experiences and qualifications:

Bachelor Degree or equivalent in HR, Business, Management or Technology
Experience in customer service help desk role would be an advantage
Excellent communication skills (both written and verbal)
2 – 3 years experience in supporting HR system transactions module – Personnel Admin, Organizational Management, Payroll, Time Management & etc.
SAP HR exposure is a plus
Experience in common help desk tool such as CRM will be an advantage
Proficiency with PC applications including Word, Excel, PowerPoint & Outlook
Multi tasking experience in a fast-paced environment, completing work tasks with speed and accuracy in a detailed work environment
Excellent attention to details, with speed and accuracy
Ability to make decisions that impact customer service levels with a sense of urgency
Exposure in business travel process and request handling

Business Unit:	Group
Country:	United Arab Emirates
Apply :

AF13173 – Sales Assistant | AF Motors | Al Ain

:: About the Business:

Al-Futtaim Motors occupies the pre-eminent position of the largest distributor of automotive products in the Emirates and leads the rapid development of the automobile business in the UAE, while continuing to contribute to Toyota’s worldwide growth.

Today, Al-Futtaim Motors is synonymous with Toyota and Lexus, which enjoy undisputed leadership in the UAE in terms of the largest number of vehicles on the road. Besides Toyota, we also hold exclusive franchises for some of the world’s top automobiles and automotive products like Hino – Japan’s leading heavy-duty vehicle manufacturer, Toyo & Chen shin/ Maxxis tyres, GS & Panasonic batteries and many more.

:: About the Role:

We are looking to recruit an experienced Sales Assistant to join our expanding team in Al Ain, UAE. You will be responsible for the following duties:

Assisting the Sales Executives with regards to the sale of tyres.
Attending to phone calls from customers and providing feedback, with a good customer service approach.
Invoicing, arranging deliveries, stock arrangements and coordinating with the sales team of tyres and related products.
Follow-up for collections of accounts receivables.
Interacting and coordinating with different branches.
Supporting the Sales administration process.

:: About You:

To be considered for this role, you will need to have the following:

Minimum 2-3 years of sales support experience.
Strong customer focus.
Knowledge or previous experience within the Automotive or Service industry
Good understanding of Sales processes.
Good understanding of Microsoft Office packages.
Good level of English communication skills (written and spoken).

:: Company Profile:

Business Unit:	Automotive
Country:	United Arab Emirates
Apply :

AF13192 – Service Contracts Executive | AF Motors – CSO

:: About The Company:

Al-Futtaim Motors occupies the prominent position of the largest distributor of automotive products in the Emirates, and leads the rapid development of automobile business in the UAE, while continuing to contribute to Toyota’s worldwide growth.

Today, Al-Futtaim Motors is synonymous with Toyota and Lexus, which enjoy undisputed leadership in the UAE in terms of the largest number of vehicles on the road. Besides Toyota, we also hold exclusive franchises for some of the world’s top automobiles and automotive products like Hino – Japan’s leading heavy-duty vehicle manufacturer, Toyo & Chen shin/ Maxxis tyres, GS & Panasonic batteries and many more.

:: About The Role:

JOB ROLE:

Responsible to handle complete contracts processing and to follow directives of the Contracts Supervisor to achieve the sales & financial targets of the department.

KEY ACCOUNTABILITIES:

Productivity – Ensure to complete contracts processing on time to reduce contracts WIP’s in order to facilitate the workshops to invoice their pending contracts jobs as soon as possible.
Communication – Assist all branches sales staff by answering queries, quoting and resolving their contracts related issues.
Personal Development – Get OJT & all other necessary trainings to be more competent & productive
Contracts Invoices Inspection – Ensure that there is no overcharging or wrong billing in workshops contracts invoices. If error is there, inform your line manager
Team Work – Ensure to work as team professionally & efficiently by adopting supporting style to achieve the set targets.
Quality – Ensure quality is there in all documentation and contracts processing.
Customer Satisfaction – Assist the customers within the policy limits if customer has contract related financial or operational issues.

:: About the Person:

Minimum Qualifications and Knowledge: Diploma in Auto / Mech. Engineering or Business Graduate

Minimum Experience: 2 -4 years in a major automotive manufacturer or dealership / distributorship as a Contracts Assistant or Service Advisor

Job-Specific Skills: Basic knowledge of accounting, finance, data processing & auto engineering.

Communication & Inter- Personal skills.

Good PC skills including proficiency in MS Office, MS Excel & MS Power point.

Behavioural Competencies: Problem Solving, Customer Handling , Time Management & team work.

:: Company Profile:

Business Unit:	Automotive
Country:	United Arab Emirates
Apply :

:: Apply Online

To apply for this vacancy, please click on the Apply button below. Click here if you need any help on how to apply

AF12768 – Admin Executive | Sandgate

Retail

:: About the business:

Sandgate International LLC was created as a wholly owned subsidiary of Al Futtaim Group to specialise in distribution of Hasbro toys, one of the largest toy makers in the world for GCC and Middle East region.

Sandgate distributes Hasbro products through major toy retailers of the region, including Toys R Us, Toy Store, Hamleys, Baby Shop, Dubai Duty Free, Magrudys, Books Plus, Virgin Boutique, Carrefour, Lulu and etc.

:: About the Job:

We are currently looking to recruit an Admin Executive to be located in our office on Sheikh Zayed Road at ACE store in Dubai. You will be responsible for the following duties:

To carry out necessary data collection/entry and generate relevant reports as required
To provide administrative support to the General Manager
Ensure that all files (both hard copies and soft copies) are updated and organized in order with easy access
To create/maintain an efficient and systematic filing system
To communicate with HR Business Partner and staff, as required
To attend telephone calls and provide polite and efficient service to the internal customer and colleagues
To communicate effectively with management, staff and visitors

:: About you:

To be seriously considered for this role the following are the pre-requisites:

Excellent English Communication
Excellent Arabic communication is mandatory
Excellent time management skills
Intermediate Computer Skills: MS office Excel, Outlook, Word
Arab Nationals are preferred for this role
Female candidates will only be considered due to nature of job role
Willingness of learning and adaptation
Ability to cope with multi tasked roles with good follow up/tracking skills
Filing & Maintenance of records
Organising skill
Team Work
Flexibility and ability to handle pressure
Administrative / Co-ordination skills
Customer Service Orientation

:: Company Profile:

Business Unit:	Retail
Country:	United Arab Emirates
Apply :

:: Apply Online

To apply for this vacancy, please click on the Apply button below. Click here if you need any help on how to apply.

AF11862 – Marketing Manager (Marketing Intelligence & Strategy) | Automotive Corporate

:: About the Business:

Toyota, Honda, Marks & Spencers, Ikea, Toys R Us and Dubai Festival City are just some of the amazing renowned brands managed by the Al Futtaim Group of Companies. Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses in the Gulf region. Today, Al-Futtaim operates through more than 65 companies in sectors as diverse as commerce, industry and services, and employs in excess of 20,000 people across the UAE, Bahrain, Kuwait, Qatar, Oman, Egypt, Saudi Arabia, Sri Lanka, Syria, Pakistan, Singapore and Europe.

:: About the Job:

Reports to: General Manager – Marketing

Direct Reports: 0

Department: Corporate Marketing, Automotive Division

Location: UAE & Overseas

JOB PURPOSE:

We have an exciting opportunity for an experienced Marketing Intelligence & Strategy expert to join Al-Futtaim Automotive Group based out of the Dubai office.

The role is to provide Al-Futtaim Automotive Group and the automotive Brands strategic intelligence, recommendations, development plans and white papers on the economy, market, business, new opportunities, competitors and M&A projects to assist in making commercial decisions.

Responsible for leading the Automotive Market Research & Business Analytics at a group level (qualitative and quantitative), that can transform Marketing Intelligence and Data into actionable business initiatives to help Al-Futtaim Automotive grow, develop / gain competitive advantage and market share.

Support Automotive businesses in the UAE and Overseas in their organic and in-organic growth objectives focusing on; Market Research, Customer Intelligence, Market Share, Competitor Analysis, Entry Strategies and Potential Growth / Development Opportunities.

DESCRIPTION:

Strategic Development / Recommendations

Consult on strategic development opportunities
Drive superior performance through research, innovation, processes, best practice and business models
Provide strategic insight/ recommendations for new Channels / Service to Market
Due Diligence reporting on new growth opportunities
To review, verify and contribute to AFE proposals
Legislative / Contractual Issues

Market Research (qualitative and quantitative)

Providing market intelligence building strategic insights
Responsible for Corporate Marketing activities and recommendations on Market improvement/ opportunities
Macroeconomics
Market Share (As-Is) and Market Outlook
Market Segmentation
Market Behavioural Analysis and recommendations

New Business Development Opportunities

To work on new BD opportunities for the Automotive group
To make Strategic recommendations
Identifying granular growth opportunities
Conduct and facilitate Due Diligence Reports
Conduct SWOT Analysis for M&A opportunities

Customer Research

Customer Segmentation / Demographics,
Understanding Customer Base / profiling
Behavioural & Attribution Modelling
Psyschographics
Brand Perception

Competitor Analysis

Identifying high impact trends
Product Range and Offers
New Facility Plans & Land development research
SWOT Analysis

Entry Strategies

Compiling new Market Entry Strategies
Review / monitor economic indicators across geographies
Make recommendations and compiling strategies that can enable a quicker and more strategic route to market.
Recommendations on how to reduce marketing spend by way of optimisation Market/ Customer intelligence

Business Performance Analysis

Make recommendations and compiling strategies that can improve Performance and KPI’s
Collating, interpreting and reporting on items such as; Performance Matrix’, KPI’s, Sales/ System Activities

PERFORMANCE INDICATORS:

Creation and review of AFE’s and Business Cases
Creation of Due Diligence reports
Recommendations on Growth opportunities
Drive Market Research activities.
Make strategic recommendation on market improvement plans
Report on Market Share and Volume market across all automotive brands.
White papers and business case creation
Due Diligence reports
Recommendations on M&A opportunities
SWOT and GAP analysis
Create customer demographics, run rate comparison, lead generation and customer lifecycle management reporting by brand.
Creation of Market reports with recommendations and competitor analyse and trend analysis.
Creation of Market Entry Strategies
Recommendations on reducing costs
White papers and business case creation
Creation of Dashboards
Monthly, Weekly Reporting
Creation of Performance Improvement Objectives / Goals

JOB CONTEXT:

The incumbent needs to be a Strategist that will actively engage with the respective brands to ensure alignment of Market Research and Intelligence, as well as working closely with other Internal AF departments on Strategic Business Development opportunities/ projects.

Other key stakeholder’s that the incumbent will liaise with will include; M&A teams, Network Development Depart, Gmasco, GMR, GIAD, Finance, Legal and External Consultants.

:: About You:

Minimum Qualifications and Knowledge: Suitable business qualification (MBA level); thorough knowledge of Business Strategy, Marketing, Market Research Methodologies, Customer Research, CRM, Automotive Best Practices

Minimum Experience: Minimum of 10 yrs. Business Strategy/ Management Consultancy / Marketing experience within multinational organization (min of 3 years in Middle East region).

Job-Specific Skills:

Strategic Thinker
Expert in using tools/ applications for data mining/ manipulation, analysis and charting
Strong communication skills (written and verbal)
Analytical and problem solving skills
Planning and execution
Ability to self-manage and self-motivate
Technical capabilities:
- Expert knowledge of statistics and multivariate analysis
- Expert knowledge of research techniques and methodologies – both qualitative and quantitative, both primary and secondary
- Expert at merging data / information from multiple sources

Behavioural Competencies: Strong self motivator, Execution, Proven leadership skills, Relationship Building, Influencing, Communication.

:: Company Profile:

Business Unit:	Automotive
Country:	United Arab Emirates
Apply :

:: Apply Online

To apply for this vacancy, please click on the Apply button below. Click here if you need any help on how to apply.

AF11785 – Recruitment Specialist | Centralised Recruitment Team

:: About the Business:

Al-Futtaim’s centralised recruitment team is a special place to work and, we think, a unique in-house recruitment team in the Middle East. We take pride in managing our own sourcing without agencies, we measure everything we do, we use the LEAN recruitment process to prevent waste and we carry a huge workload which we share and manage. We are highly systems and process driven and rely heavily on initiative, consistency, intelligence, discipline and good technology to save money, time and effort. Our team comes from the UK, Uzbekistan, New Zealand, India, Philippines, Canada, Australia, Syria and the USA. We speak Arabic, English, Russian, French, Hindi, Malayalam, Telugu, Tagalog, Ajami, Tamil, Farsi, and Turkish. In our first year of operations, 11 of us recruited 2,049 people and we won the Middle East HR Summit Award for the best HR Initiative in the Region. In 2012 our team of 27 working across 5 counties recruited 4300 people into our business. This is a team of dedicated hands-on, professional recruiters and is not for sales experts, the faint-hearted or those looking for an entry point into the HR profession.

:: About the Job:

We are looking to recruit an experienced Recruitment Specialist to join our ever-growing Al Futtaim business. Reporting to the Recruitment Manager, you will be responsible for recruitment of multiple positions across all levels.

JOB PURPOSE: To analyse jobs, source, screen, assess and short list candidates, support selection, conduct checks, support job offers and conduct pre-boarding of employees. Responsible for recruitment within a nominated business of the Al Futtaim group of Companies ensuring all standard recruitment processes and practises are followed. To create and maintain key relationships with HRBPs and hiring managers.

JOB DIMENSIONS:

Management of approximately 70 – 120 vacancies at any one time
Keep the cost per hire to a minimum
Reduce the time to hire where possible

DESCRIPTION OF THE ACCOUNTABILITY:

Take a job brief from the hiring manager and analyse the job requirements in detail
Create a sourcing strategy. Write adverts, select advertising channels and decide on possible overseas locations for target to ensure suitable candidates apply.
Support the interviews/assessments of candidate by the hiring manager and HRBP. Facilitate and record activities and results and ensure results are used in a comparative fashion to guarantee merit based decisions are taken.
Negotiate and discuss offer details with hiring manager and HRBP before making offer to selected candidate. Prepare offer letter using OPEL and send to candidate via Sniperhire. Where possible answer questions related to the offer and / or recruitment process.
Complete the candidates reference checks and continue a relationship with selected candidate and until the full offer and acceptance cycle are complete to pre-boarding. Pass candidates completed pack to HR Connect ensuring all necessary administration on Sniperhire is completed.
Personal accountability for data entry and record keeping of all activity that sustains corporate recruitment metrics, analyse deviations and suggest development actions.
Educate the line managers and HR Business Partners on the standard operating procedures for recruitment and agree on SLA’s where necessary. Additionally they should be educated on Sniperhire and its usage.
Responsible for maintaining relationships with existing clients and resolve problem/ conflict when required

PERFORMANCE INDICATORS:

Ensure suitable candidates are included in the first shortlist
Obtain maximum results from a minimum advertising spend.
Ensure the most suitable candidate is selected. For overseas hire, make sure cost of interviewing is kept to a minimum.
Maximise offer to acceptance ratio
Receive completed reference feedback from at least 2 referees.
Guarantee candidates can be processed without delay by HR Connect and that candidate is fully aware of terms and conditions of employment offer.
Timely/accurate delivery of daily, weekly and monthly reporting to the line managers and HR Business Partners. Declare all hired, on hold, new and withdrawn vacancies in a timely manner during the daily lean meeting.
The efficient and timely manner of successful vacancy completion.
Weekly/ Monthly meeting/ Account management meetings

JOB CONTEXT:

To support the recruitment function in educating and influencing the business on recruitment policies and practices, and contribute to the business’s group wide recruitment initiatives.
To work with the HR Business Partners and Business heads to ensure best recruitment practices and to deliver recruitment initiatives into the business.
To ensure manpower requirement focus is maintained (in line with budgets) and diversification goals are reinforced and achieved.
Stay a breadth of policy changes in on-boarding, housing, compensation and benefits and work closely with those teams to resolve complex issues.

:: About You:

Must have a minimum of 4+ years recruitment experience either from an agency or an in-house team
Must have minimum of 2-3 years of recruitment account management experience in an in-house or agency environment
Must be passionate about recruitment as a profession and want to be part of the team long term
Must be a listener and note-taker
Analytical (in thought and practice)
Committed team member and a hands-on worker who lives for getting quality results
Able to set aside old process habits and quickly adapt to the working of the team
Exposure to or an understanding of how LEAN recruitment works
First class skills with the Microsoft Office suite of products
Must have used an e-recruitment platform as a recruiter
Able to influence hiring manager behaviours and educate them on best practises
Clarify questions in job briefs and interviews
Extremely organized with the ability to perform administration duties
Be able to multi task and be very flexible in day to day work routine
Experience of mentoring and developing team staff
Confident in presenting to business groups, managers, HR Business Partners and colleagues
Experience of working in KPI driven environment

:: Company Profile:

Business Unit:	Group
Country:	United Arab Emirates
Apply :

:: Apply Online

To apply for this vacancy, please click on the Apply button below. Click here if you need any help on how to apply.

AF11900 – Business Development Manager | Middle East or North & East Africa |

:: About the Company:

Al-Futtaim Automotive occupies the pre-eminent position of the largest distributor of automotive products in the UAE, and leads the rapid development of automobile business in the UAE while continuing to contribute toآ their brands worldwide growth.

Select Auto, part of Al-Futtaim Automotive Group, has been set up to deliver the regional requirements of Oil & Gas, EPC, NGO and Defence clients around the globe, with emphasis on remote and emerging expeditionary markets. Select Auto supplies heavy construction equipment, MHE, vehicles, generators and maintenance services. It is the single point of contact for customers of this profile in these emerging markets and will operate as an internal customer for the other automotive group companies wishing to expand into remote locations.

:: About the Job:

The Business Development Manager is responsible for investigating the legal requirements for operating in a specific country, registering a company (with support from the Dubai HQ), developing sales leads, engaging clients, and working with external and internal parties to deliver the sales solution. The Business Development Manager will either be Dubai-based and forward deployed to assigned MEA Countries. The incumbent should expect to spend up to 75% of his/her time deployed into austere locations.

:: About You:

You will have a proven track record of success in selling Business to Business solutions to clients within a variety of companies within the following sectors: Oil and Gas, EPC and governments. These will ideally have been based in Middle East or East and North Africa.
The role will require someone who is able to solve both simple and complex problems and situations, through “thinking on their feet’.
The successful applicant should have a willingness to travel to austere locations as a major part of the role, with an anticipated 75% of the time being spent in these locations.
You will need a good understanding of local customs within the country of business, with ideally an existing network of contacts.
You will ideally be bilingual in English and Arabic
You will require at least 3 years (ideally min 5 Years) in Business Development or Business to Business Sales role, together with a Bachelor’s degree in Business Administration, Marketing, or Technical Discipline related to the company’s core activities.
You will be able to demonstrate the following competencies : Communication (Written and Oral), Conceptual Thinking, Achieving Results, Dealing with Ambiguity, Building Teamwork, Time Management, and Networking

:: Company Profile:

Business Unit:	Automotive
Country:	United Arab Emirates
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AF11952 – Accounts Executive | Retail Corporate Office

:: About the Business:

Al-Futtaim’s Retail Division holds a stable of world class brands operating in buoyant markets with huge growth prospects. Some of our brands are Marks & Spencer, Toys R Us, and IKEA as well as Robinsons with a range of smaller brands selected for their appeal to the markets in which we operate. We currently operate our Retail outlets across the Middle East and in South East Asia.

We have enjoyed phenomenal success throughout the UAE, Egypt and GCC countries. We are in the final stages of outline planning for massive growth and need to prepare for the next phase of this program.

:: About the Job:

We are looking for an Accounts Executive to join our Retail Finance team based in Dubai.

In this role you will be responsible for:

Preparing and reviewing non-merchandise payments to vendors/service providers
Preparing and reviewing the payroll for retail companies in UAE and Non-UAE locations
Preparing and verifying all travel advances for proper authorisation and that the calculations are as per the company policy
Ensuring timely reconciliation and settlement of travel advances given to the employees
Ensuring that relevant operating and financial information is prepared in detail and discussed with the supervisor for management reporting
Constantly monitoring and maintaining the book of accounts (G/L, sub ledger)
Scrutinising and preparing G/L schedules for line manager’ s review
Ensuring that the inter company module transactions are processed accurately on a regular basis for all inter company transactions
Periodically reviewing an insurance covers taken for the various brands of the business to ensure that all the areas are covered under insurance
Analysing and comparing the insurance premiums of various brands and ensure proper justification of any additional expense
Ensuring timely submission of all insurance claims to prevent any delay in settlement
Preparing and reviewing the expense budget for the Retail Division Office and monitor the actual expenses on a monthly basis against the budgeted expense
Interacting with and providing an assistance to internal/external auditors to facilitate completion of audits
Providing a high level of internal customer service at all times to enable efficient operations of the business
Ensuring that all company procedures on safety and security are met to minimise losses for the company

:: About You:

To be successful in this role, you will be able to demonstrate:

A minimum of 5 years experience as an Accounts Assistant/ Accountant preferably in retail
Excellent knowledge of Excel and exposure to any ERP, preferably SAP
Analytical and numerical ability
Good communication and interpersonal skills
Planning and organising skills
Good reporting skills
High level of accuracy

:: Company Profile:

Business Unit:	Retail
Country:	United Arab Emirates
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AF11932 – MIS Administrator | Al Futtaim Motors HO

:: About the business:

Al-Futtaim Motors occupies the pre-eminent position of the largest distributor of automotive products in the Emirates and leads the rapid development of automobile business in the UAE,while continuing to contribute to Toyota’s worldwide growth. Today Al- Futtaim Motors is synonymous with Toyota and Lexus,which enjoys undisputed leadership in the UAE in terms of the largest number of vehicles on the road.Besides Toyota,AF Motors also holds exclusive franchises for some of the world’s top automobiloes and automotive products like Hino-Japan’s leading heavy-duty vehicle manufacturer,Toyo & Chen shin/Maxxis tyres,GS & Panasonic batteries and many more.To provide full back-up support to these world-class franchises,AF Motors have an established network of showrooms and service & parts centre throughout the UAE.

:: About the job:

We are currently looking to recruit an experienced MIS Administrator to be based in our Dubai office.

JOB PURPOSE

Analyse all business processes and develop systems to automate manual tasks and improve the way CSO manages information to ensure the correct decisions are made in capacity, profit, customer service, financial and process performance. Manage SAP master data and pricing. Create menu pricing and manage all promotional pricing campaigns. Support the Fast Forward Implementation and post go live support

KEY ACCOUNTABILITIES:

Development of systems to measure business performance to ensure tracking of key business indicators and practicing continuous Kaizen on these systems.
Involvement in BIW report development and speccing, and using this information for database development and in house reporting
SAP Master data maintenance and pricing support. Development of management of menu pricing.
Fast Forward project support

:: Job Context:

1) Serving as a main line of support for all the CSO departments pertaining to MS Office queries, maintenance of Database related information,

Supply accurate and up to date information to the CSO staff,

2) Focus on automation of reporting

3) Administration and control of all CSO Databases

4) Maintain all SAP Master data and SAP system pricing and support to end users

5) Support in the reporting and analysis

6) Compiling and maintaining Menu pricing

7) Managing the service desk queries,

:: Qualifications:

Minimum Qualifications and Knowledge: Bachelor’s Degree in Information Technology

Job-Specific Skills: Data base management, MIS Reporting, SAP master data and pricing

Behavioural Competencies :

Integrity
Analytical
Customer Orientated
Follow-up
Teamwork
Planning and Organizing

Assertiveness
Task Orientated

:: Company Profile:

Business Unit:	Automotive
Country:	United Arab Emirates
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AF11911 – Quality Analyst (x2) | Al Futtaim Logistics

:: About the Business:

Al-Futtaim Logistics is a leading Supply Chain Management company in Dubai, UAE, with our major shareholder being one of the largest business houses in the lower Gulf region. Al-Futtaim logistics, started as a small warehouse for Al-Futtaim products about 25 years ago, and has developed over the years into one of the largest logistics service providers in the UAE. We have nearly 500 people on our diverse team from 20 different countries.

We offer superior pan-Arab supply chain management solutions including warehousing and distribution, freight forwarding as well as IT solutions and Supply Chain Design and Consulting. The company has an international network of offices and agents for overseas freight and warehousing and distribution centres in all major UAE cities and ports.

:: About the Job:

We are currently looking to recruit an experienced Quality Analyst to work for Al Futtaim Logistics. The Quality Analyst will be assisting the Quality Manager in the following responsibilities:

Defining, implementing and updating the Quality Management System by interfacing with the GM’s / Business Sector Manager/ Operations Manager
Conducting Periodic Internal Audits and assisting Operations in closure of the Internal Audit findings / External Audit findings (DNV , FIDI FAIM) / Group Internal Audit Findings
Defining the User Requirement Specifications for the identified Process Automations by interfacing with both IT and Business Users and Testing the Process Automations along with the Business users before the release in the LIVE environment
Generating the KPI’s or Metrics report from the System ( SAP / Cargo wise EDI) and sharing the analysis with the GM’s / Business Sector Manager/ Operations Manager / Team LeadersIdentifying Process Improvement projects and Providing the analytical and project management support for successful completion of projects
Developing Process Training Material and providing Role based Trainings for the New Joinees and Refresher Trainings for the Employees

:: About You:

To be successfully considered for this role, you must have the following experience, skills, knowledge & competencies;

BE /MBA/ Bachelors or Master’s Degree in Quality Management
Must have 3 -4 years’ experience in defining, implementing and maintaining processes. Also identifying and implementing Process automations.
Six Sigma & ISO certification (ISO 9001:2008, ISO14001 & OSHAS18001) experience will be advantage.
Must know to identify and lead Kaizen / Lean / Six Sigma based process improvement projects to closure
Must be well versed in defining training material and providing process trainings
Must have domain experience in Supply Chain
Must have experience of defining, documenting, implementing Business processes
Must have good verbal and written communication and Interpersonal skills.
Must have excellent Microsoft Office skills.

:: Company Profile:

Business Unit:	Automotive
Country:	United Arab Emirates
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AF11961 – Accountant | Al-Futtaim Travel

:: About the business:

Al Futtaim Travel, part of the Al Futtaim Group of Companies, offers travel consulting services in the leisure and corporate markets from multiple outlets in Dubai. Our leisure business caters for all market sectors.

:: About the job:

We are currently looking to recruit an experienced Accountant to be based in our Dubai office.

In this role you will be responsible for:

Release of sales orders after due diligence
Reconciliations (Bank/Credit Card/Vendors/Customer)
Processing of credit notes after verification
MIS reports and Analysis with proper highlights
Rebate analysis and preparing GL schedules
Maintenance of customer master, Opening customer codes after review appraisal of customers creditworthiness
Liaison with treasury/business for remittances and posting entries
Sending Dunning notices to Customers for overdue payments
Sending regular balance confirmations requests, updating the status/reconciliation of customer accounts
Co-ordination with sales team for Matching and clearing of invoices
Periodic Credit review and Appraisal of customer account
Document submission to HR and Admin department for Police action against delinquent customers
Maintain log of Manual Books (Invoices & receipts) is maintained & complete tracking of invoices upon submission by users
Administration of credit insurance viz applying for limits, provide feedback to business for refusal or conditional approvals
AR review meetings with sales team
Handle internal and external auditors

:: About You:

To be successful in winning this role, you must have the following skills and experiences:

B.com with CA/ICWA inter qualification preferred
Minimum 3 years of experience in Accounts/ finance with proven GCC regional experience
Excellent verbal and written English communication skills essential
Verbal and written Arabic capability will be considered as a distinct advantage
Strong organizational skills with effective follow-through capability is important
Needs to be fully proficient in Microsoft Office Tools (Word, Excel)
Attention to detail and a methodical approach to record keeping and reporting
Behavioural Competencies : A confident self starter with the ability to think clearly under pressure, deliver measurable results under tight timelines and confidently manage multiple customers
SAP knowledge would be an added advantage.

:: Company Profile:

Business Unit:	Services
Country:	United Arab Emirates
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:: Apply Online

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AF11915 – Sales Assistant (x2) | Intersport

:: About the Business:

In 1968, 10 successful national buying organisations came together with an ultimate goal in mind: to create an international sporting goods operation that gives customers the fullest benefits, confidence in its retailers and complete product satisfaction. The congregation in Paris gave life to INTERSPORT and a new world of sport retail intelligence began.

INTERSPORT prides itself on the labels and the products offered around the world. By teaming up with brands like Adidas, Nike, Asics, Reebok, Salomon, Polar and presenting extensive campaigns involving the latest products and greatest athletes of our times, we communicate with millions of people.

After more than 40 years, we have gone above and beyond our expectations, covering the globe from Canada to Korea, from Finland to Turkey and from UAE to China. The community and the customers are at the heart of our group. At INTERSPORT we are committed to bring sport to the people, giving our customers the best products by the best brands. We are the experts; always ready to help our customers select the shoes, apparel and equipment that meet their individual needs best. We ensure that everyone can enjoy sport!

We know that the more of our customers like doing something, the more they do it! At INTERSPORT, bringing Sport to the People is assisted greatly by the mind-set we share with our customers – the passion for sport.

With a retail turnover of EUR 10 billion and more than 5,300 associated retailers in 40 countries, INTERSPORT has the worldwide leading position in the sporting goods retail market. 43 years in success in sport.

:: About the Job:

ARE YOU READY FOR A NEW CHALLENGE?

The headquarters of INTERSPORT Gulf region are located in Dubai, United Arab Emirates. We are an international company running operations in English and employing international staff.

INTERSPORT Gulf region offers a unique working environment in which a feeling of unity and personal development is promoted. Various positions exist in retail, marketing, operations, product management, supply chain and administration. Due to our continuous efforts to put the best possible products into the hands of sport outfitters in the region, inspiration and innovation are at the heart of all that we do.

Therefore, we are looking for new employees who would like to make a valuable contribution, grow, dream and be creative with us in an environment that demands diversity and honours creativity. If you are a person with a vision, have an athlete’s appetite to win and enjoy applying yourself to your job in a continuously changing and fascinating environment then we will be pleased to receive your application.

We are looking for a Sales Assistant who have experience in retail sport store, who are a great team players and passionate about the sport.

As a motivated and dynamic individual you will pride yourself on customer service by giving all our customers a magical shopping experience.

In return for your loyalty and driven determination to succeed we will offer you an exciting and challenging career, excellent work-life balance, an easygoing workplace and a friendly team.

:: About You:

You will have loads of energy and enthusiasm for our customers and products and will have prior experience and knowledge of sports products.

You will have a friendly, outgoing personality, excellent communication skills, be highly motivated, reliable and enjoy working as part of a team.

If you are genuinely love sport or engaged in any sport’s activity, it would be an advantage.

:: Company Profile:

Business Unit:	Retail
Country:	United Arab Emirates
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AF11967 – Executive Secretary | Al Futtaim Group Real Estate

Al-Futtaim Group Real Estate (AFGRE)

Al-Futtaim Group Real Estate (AFGRE) is the real estate development and operations arm of Al-Futtaim group which is headquartered in Dubai. AFGRE is responsible for the origination, conception, development, procurement and construction of mega projects and the leasing, sales and operation of these projects after completion.

In addition, AFGRE develops and operates an extensive multi-million dollar portfolio of individual corporate real estate and investment assets across the MENA region.

The two current flagship mixed use urban communities under the Festival City brand are the award winning, Dubai Festival City (5.2 million square metres) and Cairo Festival City (3 million square metres).

About Dubai Festival City

Dubai Festival City is an Al-Futtaim Group Real Estate development project which covers 5.2 million sq m and stretches 3 kilometres along the historic Dubai Creek that optimizes the thriving and visionary spirit of Dubai.

Dubai Festival City is an established creek side, mixed use destination and premier waterfront community interconnecting finest residential, shopping, dining, leisure & entertainment, international hotels, schools, golf course, automotive park and offices. It is formed into three distinct districts and connected by a 30 kilometers internal road network and creek side promenade. This existing community offers freehold villas and apartments for sale and lease which combine traditional and contemporary architecture. Upon completion, the community will be home to 50,000 residents living in 20,000 villas and apartments, and ideal place to work for 50,000 office staff.

Dubai Festival City has recently won 3 top recognitions at The Arabian Property Awards 2010, in the categories of Best Mixed Use Development for Dubai Festival City, Best Residential Development for Al Badia Hillside Village, Dubai Festival City and Best Retail Development for Festival Centre, Dubai Festival City.

About Festival Centre

Festival Centre is home to Dubai’s premier concerts and festivals and has hosted world class entertainers such as Carlos Santana, Maroon 5, Tamer Hosni, Amr Diab, Shah Rukh Khan and Kylie Minogue. It has also presented Dubai with a wide array of festivals from the Emirates Airlines International Festival of Literature through to Dubai Desert Rock and Dubai Bike Week. Festival Centre hosts events, parades, entertainers and musicians each week ensuring families are always engaged and rewarded for their visit.

Festival Centre is a landmark 2m sq ft urban retail resort which forms the epicentre of Dubai Festival City now acknowledged to be one of UAE’s most exciting retail, dining and leisure attractions. Set on the historic Dubai Creek, Festival Centre, offers over 400 world class retailers, 90 restaurants, cafés and bistros, a 12-screens Grand Festival Cinemas complex and a parking for more than 10,000 cars. It also boasts a stunning Marina and some of the emirate’s most photographed sunset vistas.

The award winning Festival Centre has recently added the Five Star award “Best Retail Development” at the Arabian Property Awards 2010, and two other prestigious Retail City awards – “Mall of the Year” and “Best Retail Destination of the Year”.

About Cairo Festival City

Cairo Festival City is the second fully integrated mega project to be progressively delivered. Encompassing the finest shopping, dining, entertainment, homes, school, offices and leisure, Cairo Festival City is connected by an internal road network and a necklace of parks interlaced throughout the city. Upon completion, Cairo Festival City will be home to over 13,000 residents in villas and apartments and a place to work for 50,000 office staffs.

:: Job Purpose:

Providing secretarial, administrative and clerical support to high-level management executives, specifically the Regional General Manager-Shopping Malls. This role demands exposure to highly sensitive information and involvement with superior contacts requiring considerable use of discretion, tact, diplomacy, and judgment. The basic administrative or secretarial duties involve diary management, greeting visitors, answering the telephone calls, conducting assignments and projects, receiving and distributing correspondence and mail, gathering information and compiling diverse reports for management.

:: Key Accountabilities:

Management of Schedule:

Responsible for maintaining & managing the Regional General Manager’s daily calendar and schedule
Arrange meeting invites and appointments and ensure the Regional General Manager is well-prepared for the meetings;
Attend meetings and take minutes as and when required

Administrative Support:

Act as the Regional General Manager’s first point of contact and liaise with people from both internal and external organisations
Responsible for drafting correspondence, official letters, agendas, reports, slide presentations and other documents
Responsible for screening telephone calls, enquiries and requests

Travel Arrangements

Plan, organize and arrange the Regional General Manager’s travel itinerary including but not limited to ticket and hotel bookings, visa processing, and other documentations related to the travel and ensure that it is in compliance with the company’s International and Local Business Travel Policy
Responsible for preparing travel expense reimbursements in line with the company’s International and Local Business Travel Policy.

Office Management

Responsible for the upkeep and maintenance of the Regional General Manager’s office and ensure that all office equipment & facilities are in working condition.
Responsible for maintaining and ordering stationery and grocery supplies for the department

Filing and Document Circulation

Responsible for devising and maintaining office systems, including data management, filing and document tracking and circulation.
Coordinates incoming and outgoing communications and documentation, including distribution as appropriate, obtaining background information and preparing standard replies on behalf of the Director.

Ad-hoc administrative tasks

Provide support and assistance to the department in any administrative and coordination tasks as and when required

:: Qualifications, Skills and Experience:

Minimum Qualifications and Knowledge:

Minimum secondary level of education. Degree qualification preferred.

Minimum Experience:

5-8 years of experience in administration or secretarial role, with at least 2-3 years experience in the capacity of Personal Assistant or Executive Secretary for a Management level position in a large-sized organisation.

Job-Specific Skills:

Excellent oral communication skills, including an ability to provide effective and appropriate advice and information to a variety of people and to use discretion with confidential information.
Excellent written communication skills including the ability to compile and prepare reports, presentations, submissions and other documents.
Excellent organisational and administrative skills, including an ability to meet deadlines and manage a varied workload in a busy environment.
Proficient in Microsoft Office suites i.e. MS Word, Excel & PowerPoint

:: Company Profile:

Business Unit:	AF Group Real Estate
Country:	United Arab Emirates
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Econom.managem and planning_services

Job title	Salary	Location
Head of Buying & Merchandising	£150000 per annum + Competitive six figure salary	Dubai	Apply Now
Buyer -Fashion Luxury Fashion Retail – Middle East!	depending on Experience	Dubai	Apply Now
Senior Merchandiser	£60000 per annum + plus excellent expat benefits	Dubai	Apply Now
CEO E-Commerce	£150000 per annum + Competitive expat package	Dubai	Apply Now
HR Director	£180000 per annum + Competitive + Relo + Bonus & Benefits	Dubai	Apply Now
Retail Director	£200000 per annum + Competitive six figure salary	Dubai	Apply Now

AF10052 – Business Development Executive – Project Management | Al Futtaim Auto Center Corporate Office

:: About the Business:

Al-Futtaim is regarded as a pioneer in the Gulf region’s Automotive industry and encompasses every aspect of the Automotive business; from passenger and commercial vehicles and construction equipment sales and service, to used car sales and rental and leasing.

A comprehensive network of showrooms and service centres covers the UAE and Gulf region providing customers with convenience, choice and the highest standards of after sales service. Al-Futtaim represents some of the world’s most popular and desirable automotive brands including; Toyota, Lexus, Hino, Honda, Volvo, Chrysler, Jeep and Dodge.

Al Futtaim’s Automotive Division have formed a new division under its umbrella, ALAC, this will incorporate the tyres and batteries division, workshop equipment division and body shop division. This new service division will be one of a kind in the UAE offering end to end solutions for commercial and retail customers alike.

:: About the Job:

We are looking to recruit a Business Development Executive whose main job purpose is to enhance operational efficiency through process mapping, time and motion studies to increase customer satisfaction and profitability in all Al Futtaim Auto Center (ALAC) processes.

Reporting to the Project & Business Development Manager, the main job responsibilities will include:

Conduct time and motions studies on service and parts operations to improve process flow.
Standardize all process in a document format to ensure a clear understanding of all new processes.
Develop standard process flow charts to analyze existing processes
Develop project plans for all analysis and studies within the aftersales divisions
Support the network and business development team to ensure the successful introduction of process quality gates to ensure accurate systems and customer data for the whole Aftersales Operation.
Implement quality gates within the process that supports system development and efficient work process.
Analyze business trends and calculate financial implications for process development.
Support the business development team with the analysis of processes.
Market Awareness and understanding of the challenges of customers and competitors.
Have advanced Business to Business consultative sales skills