AF10874 – Technical Engineer for MEP Maintenace l Al Futtaim Engineer
:: About the Business:
Al-Futtaim Engineering is multi disciplinary engineering organisation which has been operating throughout the United Arab Emirates since 1974. As a member of the Al-Futtaim Group, we enjoy the benefits of being a part of one of the leading business houses operating in the lower Gulf Region.
Through our five divisions, we offer a wide variety of products and services in the construction, commercial and industrial sectors. Our involvement in numerous large scale projects in the UAE has given us a wealth of experience. From Scaffolding to Elevators and Security Systems to Air-conditioning, Sanityware and Facilities Management, the Al-Futtaim name spells quality & reliability.
Our MEP Maintenance provides a range of maintenance packages designed to optimize performance and prolong the life of client’s building services installations. Set up in the year 1975, primarily to provide maintenance of all types, brands and sizes of Air conditioning installation, the division now provides complete packages for the maintenance of all mechanical, electrical and plumbing installations.
:: About the Job:
In this role you will be responsible for:
- Providing administrative support to the maintenance operations and customer service by efficiently managing the call centre function
- Resolving and inputting client requests into tracking system according to established guidelines
- Document all inquiries and service calls and assigns customer calls to Technicians
- Following up and update status of call in tracking systems
- Maintaining maintenance of proper, accurate records, files, database
- Recognising the image required as the ‘front door’ to the business, establish cordial relationship with clients and technical teams to provide excellent customer service
:: About You:
To be successful in winning this role, the following are the prerequisites:
- Degree / Diploma in Electrical or Mechanical
- Minimum of 8-10 years of experience in MEP
- Proficient in data entry
- Competent in use of Microsoft Office: Word/Excel/Power-point and software application
- Working knowledge of SAP
:: Company Profile:
|Country:||United Arab Emirates|